Contact
Do you have a Scentiment order, product, or related question?
Please read our Frequently Asked Questions first before contacting us as you may be able to resolve your issue with our answers.
Do you want to return or exchange a product?
Read our refund policy here.
Do you have a shipping-related issue?
Read our shipping policy here.
Our customer care representatives are available from 9 AM to 5 PM EST and you can expect a response back within 24 hours.
You can also send us mail at the following address:
1606 Greens Rd
Suite 120, Dock Door 10
Houston TX 77032
United States
For package returns or exchanges, we will send you a return label via email to our nearest distribution center.
You can reach out to us via email at support@scentiment.com or by submitting your inquiry using the form below.
Package Protection
Package protection is offered as an additional item at checkout to protect your order against the following issues:
- Damaged in transit
- Lost in transit ( Claim needs to be filed with carrier)
- Stolen ( Claim needs to be filed with carrier)
- Delivered not received ( Claim needs to filed with carrier)
- Wrong item
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