Do you have a Scentiment order, product, or related question?
Please read our Frequently Asked Questions first before contacting us as you may be able to resolve your issue with our answers.
Do you want to return or exchange a product?
Read our refund policy here.
Do you have a shipping-related issue?
Read our shipping policy here.
Our customer care representatives are available from 9 AM to 5 PM PST and you can expect a response back within 24 hours.
You can also send us mail at the following address:
8 The Green
Dover Delaware 19901
For package returns or exchanges, we will send you a return label via email to our nearest distribution center.
You can reach out to us via email at email@example.com or by submitting your inquiry using the form below.
OrderProtection.com is offered as an additional item at checkout to protect your order against the following issues:
- Damaged in transit
- Lost in transit
- Delivered not received
- Wrong item